A confirmation email will be sent after registration. Please check your spam/junk folder if you do not see the email. Please make note of your start and end dates for your child’s class. Add to your calendars and reminders.
At this time, as per NYC Small Business Services, ClayHouse, as a small private business, has the right to require customers, ages 5 years and older, to show proof of vaccination. Masks are optional.
Weather permitting, we will have snack time outside. If weather is inclement, the children will have 10 minutes to eat their snacks in our studio.
To request a cancellation of a class and refund, please email: firstname.lastname@example.org. Do not call to request a refund. Refunds must be requested more than 7 days prior to class start date for a full refund minus $25 processing fee. If you cancel your class within 7 days of class start date, a refund of 50% will be available for credit only. When cancelling your class within 7 days of class start, you will have 6 months to redeem your credit which will be in the form of a virtual credit to be given when requested to register. No REFUNDS once the class begins, nor can you transfer to another class or to another semester. We cannot be flexible on our policy and there will be no exceptions.
Make-Up Classes You will be allowed to make up one missed class by attending a comparable class within the same semester only. Make-ups are available subject to the space in the class you wish to attend. If the class is sold out, you may not make up the class at that time. To make up a class, do not call. Please arrive on time and ask the teacher for permission to join. We do not guarantee make-ups however, they are offered as a courtesy to our students. Please know you are responsible for showing up for class each week.