A confirmation email will be sent after registration. Please check your spam/junk folder if you do not see the email. Please make note of your start and end dates for your child’s class. Add to your calendars and reminders.
At this time, as per NYC Small Business Services, The Painted Pot, as a small private business, has the right to require customers, ages 5 years and older, to show proof of vaccination. Masks are requested.
Snack Time Weather permitting, we will have snack time outside. If weather is inclement, the children will have 10 minutes to eat their snacks in our studio.
To request a cancellation of a class and refund, please email: firstname.lastname@example.org. Do not call to request a refund. Refunds must be requested more than 7 days prior to class start date for a full refund minus $25 processing fee. If you cancel your class within 7 days of class start date, a refund of 50% will be available for credit only. When cancelling your class within 7 days of class start, you will have 6 months to redeem your credit which will be in the form of a virtual credit to be given when requested to register. No REFUNDS once the class begins, nor can you transfer to another class or to another semester. We cannot be flexible on our policy and there will be no exceptions.
We no longer offer make-up classes due to COVID-19 restrictions and the fact that each class has full enrollment. We cannot allow make-up classes due to COVID quarantining or exposure. We will not allow make-up classes if The Painted Pot/ClayHouse Brooklyn has class on holidays, school half days or when your child’s school has no class at all. There will be no credit or refunds for the pick up fee if your child misses class. There will be no exceptions.