The Painted Pot will provide credit only if pottery is damaged from a kiln firing. There will be no cash refunds.
The Painted Pot will provide credit only if pottery is damaged during shipping. There will be no cash refunds. If pottery is damaged from USPS or UPS, we will not provide refunds. You are welcome to return to repaint the pottery broken in shipping.
Camps, After School Classes, Adult Pottery Classes and Wine & Wheel:
All registration sales are final; no refunds or credits will be issued once a course has begun. Fees may not be transferred to another semester. While refunds are not available if cancellations are made within 7 days of a course start date, one half of the course fee will be held as credit to your account for future course registrations (expires after 6 months). If ClayHouse Brooklyn/Painted Pot should cancel the class, you will receive a refund.
Make Up Policy for All Classes:
ClayHouse Brooklyn/Painted Pot is not responsible for providing make-up classes or issuing reimbursements for classes changed or missed due to illness, emergency and weather closings, substitute teachers, or other events beyond our control. If possible, students will be allowed to make-up one missed class within the week of missing class in the enrolled 8 week semester only.