To request a cancellation of a class and refund, please email: pottery@clayhousebrooklyn.com. Do not call to request a refund. Refunds must be requested more than 7 days prior to class start date for a full refund minus $25 processing fee. If you cancel your class within 7 days of class start date, a refund of 50% will be available for credit only.
When cancelling your class within 7 days of class start, you will have 6 months to redeem your credit which will be in the form of a virtual credit to be given when requested to register. No REFUNDS once the class begins, nor can you transfer to another class or to another semester. We cannot be flexible on our policy and there will be no exceptions.
